Mar 21
Retrospect Express HD for Maxtor OneTouch: “Assertion failure at tree.cpp-2528”
My nightly backups kept failing with the following error:
Retrospect has encountered a serious error:
Assertion failure at tree.cpp-2528
Assertion failure at tree.cpp-2528
A log of this error has been written to the file “assert_log.utx”.
Please dell Dantz about this problem.
As with all Retrospect problems, the fix is easy. Simply remove X:\Retrospect Restore Points\RestorePoint.rbc (where ‘X’ is your external drive’s letter) and let Restrospect re-create it. This will often take several hours, so be patient. Once Retrospect has finished re-indexing everything, your backups should resume as normal.
Any time I have had a problem with Retrospect, it can always be fixed by re-building the .rbc file.
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